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Privacy Policy

Introduction

 

Outtadesk values your privacy and acts with complete transparency in handling your information. This document details our practices in compliance with the General Data Protection Law (LGPD), explaining how we manage and protect data during the provision of our academic services.

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1. What data is collected?

When interacting with our channels, contracting academic services, registering for events, or requesting support, you entrust us with certain information. This covers basic contact details (such as full name, e-mail, and phone number) and information related to your academic and professional profile (educational institution, research area, and history of requests). We may also record technical browsing data, such as your IP address and usage preferences, in our systems.

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2. Processing of sensitive data and protection of minors

Our solutions are developed for an audience over 18 years old. We do not intend to collect information from children or adolescents, nor do we request data classified by legislation as "sensitive" (such as racial origin, political opinions, religious beliefs, health information, or sexual orientation). If you voluntarily submit this type of detail on any of our platforms, this information will be protected under the same strict security guidelines outlined in this policy.

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3. How we use your information

The data you provide us is used for well-established purposes, which include:

  • The execution of the requested academic services and the assurance of high-quality customer support.

  • Sending updates, notices about the progress of the service, billing, and answering your questions.

  • Sending proposals, new services, and marketing campaigns that may be useful for your academic career, provided you have consented or have not opted out of receiving them.

  • Compliance with legal requirements, tax obligations, or formal requests from competent authorities.

 

4. Sharing, Security, and Global Operations

Outtadesk does not sell your registration data under any circumstances. To ensure the operation of our business, we work with partner technology suppliers (such as cloud hosting systems and secure payment processors). These providers follow strict confidentiality rules. Depending on the technology infrastructure used, information may be processed on servers located outside of Brazil, always under protocols that guarantee security equivalent to that required by national legislation.

Additionally, if Outtadesk undergoes corporate restructuring, such as mergers or acquisitions, the customer base may be included in the transferred assets, in which case you will be duly notified.

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5. Third-Party Links

Our website or service materials may contain links to other web pages. We do not exercise control over and are not responsible for the privacy policies or the content of these external domains.

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6. User Responsibilities

By submitting information to Outtadesk, you guarantee that the data provided is accurate, true, and that you have permission to share it. Misuse of our platforms, identity theft, or attempted automated data extraction from our systems may result in the immediate cancellation of your access to our services.

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7. Your rights

You have full autonomy over your personal information. According to the law, you have the right to request at any time:

  • Confirmation, access, alteration, or updating of your registration data.

  • The permanent deletion of your data from our databases (respecting the periods during which the law requires us to keep certain records).

  • The withdrawal of consent to receive marketing e-mails. To stop receiving our promotional content, simply click the unsubscribe (opt-out) option found at the bottom of all our advertising messages.

 

8. Updates to this Policy

This document may undergo revisions to keep up with updates in the law or our technological processes. Significant modifications will be communicated prominently on our website, ensuring you are always aware of how we protect your security.

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9. Contact the Data Protection Officer

To clarify any doubts regarding this document or to exercise your rights under the LGPD, please contact our privacy team directly:

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Publication date: November 11, 2025

Last update: April 9, 2026

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